Returns & Exchanges
At Watkins, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in original condition. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution for a refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Securely pack the items in their original packaging and include all tags, documentation, and a copy of the packing slip.
- 3.Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
